Shyra Jhen Sarabia

Shyra Jhen V. Sarabia is an experienced Customer Service Professional with over eight years of experience in customer support roles across various industries, including telecommunications and healthcare. She has worked with leading companies such as iQor, Teletech, and Medrisk, consistently delivering excellent service and technical support. Shyra holds a Bachelor’s degree in Information Technology from John B. Lacson Foundation Maritime University – Molo. Her core strengths include strong communication, organizational and interpersonal skills, critical thinking, and the ability to build strong client relationships. She is highly adaptable and committed to maintaining professionalism to improve customer satisfaction and business performance.