Shrub Virre Hernando

SHRUBVIRRE HERNANDO General Virtual Assistant As a General Virtual Assistant, I provide comprehensive support to businesses and entrepreneurs by handling a wide range of administrative, technical, and customer service tasks. My role is to streamline operations, enhance productivity, and ensure smooth day-to-day workflows, all while working remotely. -- Kadasif Phase 2 Tisa Cebu CIty PH. EDUCATION EXPERIENCE’S 2019 – 2021 TELEPERFORMANCE Customer Service Representative I'm a full-time customer care agent at TP. I answer both incoming and outgoing calls. I got a promotion to email support after a year. 2019 Technical Support Representative I provide technical support for phones, TV, and internet, 2021 helping with troubleshooting, answering questions, and maximizing tech solutions through upselling. – 2021 - REGINO MERCADO SENIOR HIGH SCHOOL TELETECH – 2019 UNIVERSITY OF CEBU IN LAPULAPU & MANDAUE Bachelor of Laws (LLB), Bachelor of Science in Criminology AVAS FLOWER General Academic Strand, Senior High School Graduate 2017 - 2019 CITY CENTRAL NIGHT HIGH SCHOOL Customer Service/Executive Assistant High School Graduate I’m working as a full time customer service at avas flower 2014 - 2017 and got promoted after 6 months. FREELANCING JOB’S TAX STRATEGY- – 2021 Appointment Setter / Social Media Outreach Specialist I'm an experienced Appointment Setter skilled in connecting businesses with potential clients. I make calls, send emails and texts, and manage DMs on social media to qualify leads and book appointments helping clients grow their customer base and boost sales. 01. DARKHORSE VA Virtual Assistant Lead Engagement Sales GoHighLevel Expert 02. OneConcept FacilitySolutions Telemarketing Specialist B2B Hubspot CRM Expert SKILL’S Social Media Outreach Canva Expert Appointment Setter Go High Level Expert Customer Service SEO (Search Engine Optimization) Technical Support Calendar & Email Management Executive Assistant Picture Editor Research Assistant CRM’s Expert Problem Solving B2B Outreach Specialist Social Media Management Copywriter Telemarketing Lead Generation Specialist Video Editor Sales Development Data Entry Specialist Admin Work 03. Konnected Concept Virtual Assistant Technical Expert Sales Representative 04. Starting Line | Health Fitness Data Entry Lead Generation Go High Level Expert 05. AFA - Loan Assistant Appointment Setter 06. Marketing Service Appointment Setter B2B 07. Marketing Service Appointment Setter B2B 08. B2B GROWTH Appointment Setter Social Media Outreach 09.) Senior Care Services Appointment Setter 10.) Raceway Appointment Setter Lead Generation 11.) The Playmaker Copywriter Social Media Outreach Social Media Management 12.) Convert 5 General Virtual Assistant Admin Task Media Specialist 13.) Supernatural Virtual Assistant Asian Region