Shoumya Venkatesan

With over 5 years of experience in project management and SaaS implementation, I specialize in turning complex challenges into streamlined solutions. My expertise lies in onboarding customers for SaaS platforms, leading agile transformations, and enhancing team performance. Whether managing conversational AI deployments or collaborating with cross-functional teams, I ensure projects deliver measurable value.

I’ve had the privilege of driving success for leading organizations like Verloop.io, Freshworks, and Accenture, overseeing 100+ customer onboarding projects across industries. Highlights include boosting customer satisfaction by 98%, improving onboarding efficiency by 60%, and consistently delivering projects under budget. My technical acumen spans tools like JIRA, Salesforce, and HubSpot, combined with a deep understanding of frameworks like SAFe and Agile.

I am passionate about creating seamless customer experiences and helping businesses scale with confidence. If you’re looking for a leader to guide SaaS implementations, streamline operations, or champion customer success, let’s connect!