Shoaib Qureshi

I am a highly motivated and experienced professional with a strong background in call center operations, backed by three years of dedicated service in the industry. My commitment to excellence is reflected in the certifications I have earned during my tenure. Currently, I am pursuing ACCA qualifications, further enhancing my financial and business acumen.

Throughout my career, I have excelled in various roles, including selling extended warranties and setting up solar appointments. My experience in customer service, particularly during my time with Careem, has honed my communication and problem-solving skills to ensure exceptional customer experiences.

One of my key strengths is my ability to negotiate effectively, which I demonstrated by successfully reducing customer phone and internet bills while working at Abacus. My dedication to optimizing customer satisfaction and my adaptability make me a valuable asset in any professional setting.

I am eager to leverage my skills and experience to contribute positively to your organization. I am confident that my background in call center operations, coupled with my ongoing education in ACCA, will enable me to excel in any role. I am excited about the opportunity to join your team and make a meaningful impact.