Shirley Anne Dormand

​ Shirley Anne Dormand Experience- Accounts Clerk (Payables) - Craftsman Designs Bois D’Orange Gros-Islet ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Processing supplier invoices and filing Preparing payments in the system Writing up cheques and cheque vouchers Issuing petty cash, replenishing and posting Vendor reconciliation Aged payables report Use of Outlook, Microsoft Excel, Word Use of Quickbooks 2024 Part Time - Accounts Clerk (Receivables)- Cadasse Bakery ●​ Use of Quickbooks software, Microsoft word ●​ Entering and posting of bakery invoices- Cost Control Clerk - Mystique by Royalton/Starfish St Lucia ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Use of SAP software, Microsoft word, Excel and Outlook Stock taking Report discrepancies after inventory Inventory adjustments in SAP Posting of requisitions and invoices Made the inventory schedules Invoices report and requisitions report Posting of restaurant and kitchen credits into the system Discarding items both physically and in the system Posting of goods transferred Answer questions about warehouse stock Assist with the issuing of goods Assist with weekly food and beverage budget reports ●​ ●​ ●​ ●​ ●​ ●​ Releasing of orders both internal and external Ensuring that orders released were within budget Request over budget and same day forms when necessary Assist with daily cost reports Assist with utilities report Assist with hotel closure sales - Casual Back of House Admin Support - Mystique by Royalton/Starfish St Lucia ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Receiving of goods Ensure that dates on goods are not too close to expiration date Use of SAP software, Outlook, Microsoft Excel and Word Entering orders for the company into the system Posting of invoices and requisitions Invoices report and requisitions report Answer questions about warehouse stock Inventory Report discrepancies after inventory Inventory adjustments in SAP - Administrative Assistant/Cook - Mystique St. Lucia ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Use of SAP Software, Microsoft Excel, Word, and Outlook Assist with payroll Ensure that goods are up to par Assist with internal and external orders Assist with schedule making Assist with credits report Food Preparation Maintain cleanliness and organization - Cook - Rayneau Ltd ●​ ●​ ●​ ●​ ●​ Food preparation Serve food to customers Maintain cleanliness and organization Assist with purchasing of goods Assist at the cash register - Commis - Mystique Royal St. Lucia ●​ Was given employee of the month ●​ Food preparation ●​ Set up for service ●​ Communicate with the chef by calling food orders and stating any special request guests had ●​ Communicate with restaurant staff ●​ Record food and fridge temperatures on a daily basis ●​ Label all opened or prepared food items with dates before storing ●​ Plating of food ●​ Communicate with guests ●​ Receiving of goods ●​ Assist in pastry ●​ Maintain cleanliness and organization ●​ Food consistency ●​ Assist in the beach tent restaurant- Assistant Cook - Spice of India ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Food preparation Drinks preparation Set up for service Communicate with the chef by calling food orders and stating any special request guests had Communicate with restaurant staff Plating of food Stock checking Receive goods Food consistency Maintain cleanliness and organization Label all opened or prepared food items with dates before storing Communicate with guests A dedicated individual, motivated to contribute to the company’s success. Reliable self-driven and an exceptional work ethic. During my work years I have gained many experiences and skills which includes: ●​ Attention to detail ●​ Multitasking Skills ●​ Prioritization abilities ●​ Proper communication skills ●​ Customer service skills ●​ Computer skills ●​ Team work ●​ Flexibility ●​ Organization skills ●​ Creativity ●​ Highly responsible and reliable ●​ High level of tolerance ●​ Ability to carry out proper instructions effectively ●​ Active listening ●​ Problem solving skills ●​ Adaptability ●​ Empathy ●​ Leadership skills Education-, graduated from Babonneau Secondary School and successfully gained five cxc subjects-, successfully gained an Associate Degree after a two-year Hospitality Studies Program at the Sir Arthur Lewis Community College.