Shirley Anne Dormand

I am a dedicated professional with extensive experience in accounting, administration, and data entry, bringing a strong combination of technical expertise and organizational skills to every project. Over the years, I have developed a reputation for accuracy, reliability, and efficiency, qualities that allow me to deliver consistent results for businesses seeking dependable support.

In my current role as an Accounts Clerk at Craftsman Designs, I manage payables, process invoices, and maintain precise financial records. I work daily with QuickBooks and Excel, ensuring that all transactions are properly documented and reconciled. This position has sharpened my ability to handle sensitive financial information with discretion, while also improving my problem‑solving skills when addressing discrepancies or streamlining workflows. My responsibilities extend beyond bookkeeping, as I also support administrative functions, demonstrating versatility and adaptability in a fast‑paced environment.

Previously, I served as a Cost Control Clerk and Administrative Assistant at Mystique, where I gained valuable experience in SAP, payroll management, scheduling, and inventory control. These roles required strong attention to detail and the ability to balance multiple priorities, from monitoring expenses to coordinating staff schedules. I learned how to maintain clear communication across departments and ensure that operational processes ran smoothly, which strengthened my organizational and interpersonal skills.

My educational background complements my professional experience. I hold an Associate Degree in Hospitality Studies from Sir Arthur Lewis Community College, where I developed a foundation in customer service, administration, and teamwork. I also completed Business Studies at Babonneau Secondary School, earning five CXC subjects that provided me with a solid grounding in communication, problem‑solving, and organizational practices. Together, these qualifications have equipped me with both technical and soft skills that are essential for success in administrative and accounting roles.

Beyond my formal training and work history, I am passionate about accuracy, efficiency, and helping businesses stay organized. I enjoy working with data, whether it involves entering information into spreadsheets, reconciling accounts, or preparing reports. I take pride in delivering work that is not only correct but also presented in a clear and professional manner. My interests also include learning new systems and expanding my technical skills, which allows me to adapt quickly to different client needs.

Overall, I bring a blend of accounting expertise, administrative experience, and strong communication skills. I am committed to supporting businesses with dependable data entry and administrative solutions, ensuring that operations remain efficient and well‑organized.