Shinta Ismaya

With over 13 years of experience at the intersection of strategic growth, complex partnership development, and operational execution, I have built a career dedicated to architecting and scaling revenue engines for B2B technology and financial services companies across Asia-Pacific and global markets. My journey has been defined by a consistent ability to translate vision into measurable results, whether by opening new enterprise accounts, building partner ecosystems from the ground up, or designing processes that turn operational chaos into scalable efficiency.

My expertise lies in Strategic Partnership & Account Management, where I have a proven track record of identifying high-value opportunities, negotiating complex agreements, and fostering long-term relationships with key stakeholders in fintech, SaaS, insurance, and international trade. At companies like Good Doctor Technology and LRQA, I was instrumental in developing B2B channels and managing strategic accounts, consistently exceeding growth targets by aligning technical solutions with client business objectives.

A core pillar of my approach is Operational Excellence and Process Improvement. I thrive on deconstructing ambiguous challenges and building structured, repeatable systems. This was exemplified when I led a global bid process overhaul that increased win rates by over 15 percentage points, and in my role as a Business Process Change Lead, where I redesigned finance and service workflows to enhance cross-functional efficiency. My recent project with Meta's AI Expert Trainer further sharpened my ability to apply rigorous, logical structuring to complex, data-driven problems.

I am a cross-cultural communicator and a data-informed strategist, fluent in English and Bahasa Indonesia, with professional proficiency in navigating diverse business landscapes from Indonesia and Singapore to Europe and North America. My skill set is complemented by hands-on experience with CRM platforms (Salesforce, HubSpot), project management tools, and a strategic mindset honed through a Master’s in Strategic Management and certifications in Lean Six Sigma.

Ultimately, I am driven by a desire to contribute to mission-driven, innovative companies where my blend of commercial acumen, analytical rigor, and hands-on leadership can help solve meaningful problems, scale impact, and empower teams. I am at my best in fast-paced, remote-first environments that value autonomy, collaboration, and a builder's mentality.