Shilesh Ishwarlal Naole

Shilesh Naole Mobile:-, E-Mail:-Key skills: PMO – Change management – Process improvements – Operations management Industries served: Insurance, Banking, Mortgage, Recruitment (BFSI) Applications used: Minitab, QI macros, Bloomberg, MS office, CRMs, Lanefax, Kronos, Zenoss, Blueworks February 2021 – Feb 2025 •​ •​ •​ •​ •​ •​ •​ Senior Manager- Lean Digital Team Project management support for last 2+ years in various Insurance projects of Global nature Responsible for Project management, driving innovation and managing Lean Six sigma & other projects of global nature in Insurance processes Mentored 6 GB projects, delivered 17 FTE productivity in 2021, helped improve Data analytics, Lean and ProdG DNA Worked as Project Consultant from mid 2022 till 2025 supporting various clients like, Chubb, Donegal, Liberty Mutual etc Drive ideas, projects and other initiatives to meet Contractual and Stretched targets of the LDT team January 2019 – Sep 2019 •​ Genpact India Pvt. Ltd., Pune Resource Solutions Pvt. Ltd., Pune Project Consultant- COE Team Responsible for Project management, driving innovation and managing Lean Six sigma & other projects of global nature in Recruitment related processes Lead Interview Scheduling project to reduce scheduling time to meet SLA of TTO Supported Location movement project for shifting 3 sites employees to 1 location in Pune August 2016 – Jan 2019​ Ocwen Financial Solutions Pvt. Ltd., Pune Process Engineer-PMO IT Responsible for driving innovation and supporting Lean Six sigma and other projects of global nature mainly in Lending, IT area and in Network operations centre •​ Supported One Call Resolution (six sigma project) and Lead a migration project from Third party to Offshore. Also Completed 1 LSS project and 1 standard(Automation) project •​ Creating training manuals and providing training on Lean Six Sigma tools and techniques to establish Lean Six Sigma DNA •​ Project manager for 2 org wide project related to applications customization and one LSS project •​ Using application like Zenoss (Network management), Minitab & QI Macros for various analysis, Service Now for Incident, Request and Change management ​ ​ ​ August 2010 – August 2016​ BNY Mellon India Pvt. Ltd., Pune Sr. Quality Analyst •​ •​ •​ •​ •​ •​ •​ •​ •​ •​ •​ Responsible for driving innovation and supporting Lean Six sigma projects in span of 500+ people (at Pune, Chennai and Poland) and achieving various learning, ideations, projects and $dollar targets Full time Supported Global Journal Entries Project as BB(9mths), Mentored GB project (NIGO reduction), got certified as BB on LSS project – ‘Optimizing BKU transformation consultant’s role in Location move’ Requirements gathering, preparing Business Requirements (BRD) & Functional Requirements documents (FRD) for all Automation projects- Global and Domestic (completed 25+ projects) Completed Foundation training for Robotics Process Automation from Blue Prism and did RPA process feasibility in several processes across organization Part of 2 process partial automations via RPA to deploy Bots (Automation anywhere and Mentoring all projects from identification to closure by obtaining Controls, Risk, Panel, Business owners approvals and managing all stakeholders Played Business analyst role to do feasibility, gather requirements, get application developed, get it tested, improved and further developed by the developers in the team (in .net platform using VB and C# languages) Project Management of Automation and digital deployments, assisted in Design thinking methodology Be part of various meets with Directors, SDLs, and various managers to add value Contributed in identifying and applying for Global level awards for organisation •​ Conducted trainings, huddles, boot camps for various Lean/ Six sigma tools, techniques, methodologies and funnelling ideas, used techniques like Ishikawa, Brain writing, Brain storming, Value Stream Mapping, Stakeholder analysis, Cost benefit analysis, etc to complete projects successfully •​ Solely responsible for Reverse migration of Payments process to Sydney by working at onshore for 3 months, conducting meetings, trainings and ramp up (process with 100% accuracy and stringent deadlines) •​ Various projects - Retention schedule, Right Fax, Transtar, launching workflow tracker, Lean related to reducing errors December 2005 - August 2010 •​ •​ •​ •​ •​ •​ •​ AXA Business Services Pvt. Ltd., Pune Process Specialist Transactions processing related to change of name, address, dealer, bank instructions, investment options, redemptions Quality checking for the entire team ISO and BCP coordinator for the team, assisted in updating various process logs, SOPs, MIS reports Classifying notifications form custodians on different corporate actions with the event specific terms, dates, etc in Bloomberg, Uploading and creating events in CATS, proceeds collection etc Conducting various trainings, error analysis, presentations, WebEx sessions, calls with clients to discuss queries, etc Conducting Brain storming sessions to generate ideas and providing different ideas Part of complete new migration training from Onshore for 3 months ACADEMICS •​ Bachelor of Commerce from, University of Pune, in 2002 •​ Masters of Commerce from, University of Pune, in 2004​ •​ Executive Post Graduation Certification in Financial Management from Symbiosis, in 2009 •​ Certified Lean and Six Sigma Black belt from, Indian Statistical Institute, in 2014 ​ ​ ​ ​ ​ CERTIFICATIONS, TRAININGS & ACHIEVEMENTS •​ •​ •​ •​ •​ •​ •​ •​ •​ •​ Business English Communication (Higher) Certification, from Cambridge University. VBA & Macros in Excel course from AFCKS Technologies, Pune. Around 40+ Intuition modules to increase Financial knowledge. Became the 1st person to clear Industrial Essential Training in BNY Mellon India Won 1st Prize in Fax Fighter Global Campaign across BNY Mellon Acted as Coordinator and currently managing 300 people for Sahajayoga Meditation Centre as Zonal coordinator (for 3 years), Pune Secured 6th all around position in Tulit Peter Memorial Cup International Gymnastic Championship in Hungary Won 6 Gold and 1 Silver medal in one of the National School Gymnastics Championship Have gained knowledge about Waterfall & Agile method and used the same to develop products quicker and better Pursuing study in JIRA and MS Projects for improving project management skills PERSONAL DETAILS Date of Birth​ ​ : 28th August Marital Status : Married Languages Known​ : English, Hindi, Marathi, and Gujarati PAN ​ : AEIPN17xxx​ ​ ​ ​ ​ ​ ​ ​ ​ Passport Number ​ : xxxx (Valid till 2028) Residential Address​ : Renuka Nagari, Vadgaon [BK], Sinhagad Road, Pune – 411041, Maharashtra Shilesh Naole, Pune