Shiela Frasco

CELL- • E-MAIL:- SHIELA P. FRASCO EDUCATION Secondary: Mandaue City Comprehensive National High School Plaridel St. Reclamation Area,Mandaue City Elementary: Mandaue City Central School Plaridel St. Reclamation Area,Mandaue City College level: University of Cebu Lapu lapu and Mandaue BSBA-HRDM Short course: Global Power Skills A.S. Furtuna St. Mandaue City House Keeping NC II WORK EXPERIENCE JULY 2018 TO MARCH 2020 AMAZON OPERATION SERVICES PHILIPPINES, INC. CEBU CITY CSA NOV 2017 TO JUNE 2018 EPERFORMAX CONTACT CENTER LAHUG, CEBU CITY CSR OCT 2016 TO MARCH 2017 CONCENTRIX LAPU-LAPU CITY CSR NOV 2015 TO SEPT 2016 THE RESULTS COMPANY LAPU-LAPU CITY CSR JULY 2015 TO SEPT 2015 OUTBOUNDERS.COM CEBU CITY SALES AGENT FEB 2015 TO JULY 2015 TELETECH MANDAUE CITY CSR Dec. 2013 to JAn. 2015 Teleperformance Cebu City Aegis People Support Cebu City CSR Oct 2013 to Dec. 2013 CSR Sept. 2010 to Dec. 2010 Service Crew Baker Bob and Kates Bakeshop Consolacion Cebu July 2009 to March 2010 Cashier Shanghai Bay Restaurant- LRDC Cebu City June 2008 to Feb. 2009 Cashier Kumbira Restaurant Cebu City PERSONAL INFO Birthday: December 23, 1989 Sex: Female Civil Status: Single Height/Weight: 5’2”/48kl. Father’s Name: Ruel D. Frasco Mother’s Name: Ma. Nida P. Frasco COMPUTER LITERACY  MS Office, Multimedia Application  Internet Savvy HOBBIES Reading, Internet Surfing and Researching, Singing, Watch Movies REFERENCE  Adrione Manlosa Team Manager ( Amazon Operation Services Philippines, Inc. Cebu City ) -  Rayna Dianne N. Chiong Coach ( ePerfomax Contact Center and BPO ) -  Rowena Manguiran Team Leader ( Teletech ) -