Sheryl V Evalla

 Sheryl V. Evalla Sta Lucia Magarao Camarines Sur Contact No- Birth Date: October 28, 1987 - Objective: Outbound Sales Representative available to fulfill all requirements of the position with a prestigious company in need Work Experience: Company Name: Intervoice Technology Incorporated Address: Garnet Rd, Ortigas Center, Pasig, Metro Manila Job Profile: Appointment Setters Timeshare (Outbound Sales) Duration: February 5, 2013 – March 25, 2016 Responsibilities: Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Company Name: Sigla Manpower Services Address: 286 Blumentritt Rd, Sampaloc, Manila, Metro Manila Job Profile: Janitorial Supervisor Duration: April 01, 2010 – September 30, 2012 Responsibilities: Supervises and coordinates activities of workers engaged in janitorial services. Assigns janitorial work to employees, following material and work requirements. Inspects work performed to ensure conformance to specifications and established standards. Records personnel data on specified forms. Recommends personnel actions, such as hires and discharges, to ensure proper staffing. Confers with staff to resolve production and personnel problems. Educational: College: Universidad De Sta. Isabel Elias Angeles St. Naga City Bachelor of Arts Major in Psychology - University of Nueva Caceres J. Hernandez Ave, Naga, Camarines Sur College of Education – Teacher Certificate Program Summer 2015 Rhea Silvia Virrey Tengco Account Manager Contact No- Erlinda R. Almazar General Manager Contact No. - Sheryl V. Evalla Signature