Sheryl Rota

Hi, I'm Sheryl — a dedicated and resourceful Virtual Assistant with over 5 years of experience in customer service, technical support, admin assistance, and digital marketing support. I'm also a mom of three, which has taught me how to multitask like a pro and stay organized even in the most chaotic moments. 😉

I specialize in helping business owners, coaches, and e-commerce brands streamline their operations, manage their client communications, and keep everything running smoothly behind the scenes. My goal is to give you back more time and mental space so you can focus on growing your business.

My background includes working in billing, sales, and customer support for companies like Synnex Concentrix and Ibex Global, where I handled technical issues, processed payments, and provided top-notch assistance through tools like Zendesk, Intercom, and Gorgias. I’ve also worked as an ESL tutor, which sharpened my communication skills and taught me the value of clear, simple, and encouraging interaction.

As a Virtual Assistant, I offer the following services:

• Inbox and calendar management
• Client support and follow-ups
• Email marketing (Mailchimp, Klaviyo, Shopify Emails)
• Social media content creation (basic design using Canva & Adobe)
• Booking and scheduling (TidyCal, Wix, GHL)
• CRM management, data entry, and file organization
• Basic bookkeeping using Xero and invoice follow-ups

I’m proactive, tech-savvy, and I take pride in my ability to quickly adapt to new tools and systems. I love working with passionate entrepreneurs who value communication, integrity, and collaboration.

I’m currently looking for long-term remote opportunities where I can become a trusted part of your team. Whether you need someone for a few hours a day or ongoing project support, I’m ready to bring value and ease into your business processes.

Let’s work together to lighten your load and grow your business—one organized task at a time. 😊