Sherwyn Lozano

An experienced licensed Physical Therapist with more than a year experience in a home-based job set-up and been part of a team that handles both sales and customer service through inbound/outbound calls, and email communications. Knowledgeable in using ForceDesk, Freshdesk, VeraCore, Shopping Cart and taking calls with Ring Central. In addition, a driven and reliable professional with more than 7 years of experience in the BPO industry. With strong and proven track record of delivering results and top performance in the fields of customer service (email and voice) and inbound sales.