Sherryl Ann B Calano

Sherryl Ann B Calano

$5/hr
Administrative Support Customer Service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
38 years old
Location:
Quezon City, Metro Manila, Philippines
Experience:
17 years
About

Hi! I am Sherryl a dedicated and customer- focused Financial Assistant with over 10 years of expertise in customer service operation in BPO company and administrative support in hospitality industries. Proven ability to manage complex customer interactions process transactions with accuracy, and support back end operations efficiently. Experienced in preparing service, reports and creating knowledge base content to enhance customer support processed.

While I may not have direct experienced as a Virtual Assistant my background in admin support customer communication and data entry closely aligns with VA responsibilities. I am enthusiastic about learning highly adaptable and open to training to further develop in this field.

Skills
  • Customer Service & Support
  • Billing and Account Management
  • Microsoft Office Suite (Word, Excel, Powerpoint)
  • Financial Transactions & Payment Processing
  • Cash Handling & POS
  • Multichannel Communication (Phone, Email, Chat)
  • Documentation & Reporting
  • Data Entry & Record Keeeping
Languages
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