Summary:
Dynamic and results-driven Senior IT Executive with a proven history leading enterprise-level programs across Commercial and Federal sectors, with a focus on Software Development, DevSecOps, Agile/SAFe delivery, Information Security, and Change Management. Known for building high-performing teams, driving digital transformation, and aligning innovative solutions with business and mission goals. Adept at fostering strategic relationships, leading multi-disciplinary teams in matrixed environments, and delivering complex projects on time and within budget. A recognized thought leader and award-winning Program Manager committed to operational excellence, continuous improvement, and cultivating inclusive, people-centric cultures. Enthusiastic about coaching, mentorship, and creating environments that inspire innovation, collaboration, and long-term impact.
Core Strength
Strategic Program & Portfolio Management
Agile/SAFe Transformation & Delivery Leadership
IT Modernization & Cloud Migrations
Financial Oversight (P&L / Budget / Cost Optimization)
Cybersecurity & Risk Management (FISMA, NIST, FedRAMP)
Stakeholder Engagement & Executive Reporting
Business Process Improvement & Change Leadership
Talent Development, Coaching & People Care
Proposal Development & Capture Strategy (Federal RFP/RFI)
Enterprise Tools: ServiceNow, Azure DevOps, AWS, SharePoint, Tableau, Power BI
Technical Experience
Cloud Platforms
AWS, Azure
DevOps & Development Tools
GitLab, JIRA, Teams Foundation Server (TFS), Azure DevOps, ServiceNow, Confluence, Java
Data Analytics & Business Intelligence
Power BI, Tableau, SQL, Postgres, DataBricks
Cybersecurity & Information Security
CyberArk, SPLUNK, NewRelic, AppDynamics, SMAX, NIST 800-53 compliance, ATO support
Project & Portfolio Management Tools
MS Project, SharePoint, Service Manager
Agile & Delivery Methodologies
Scrum, SAFe, Agile, SDLC
AI/ML & Automation
Artificial Intelligence (AI), Machine Learning (ML), Automation planning and implementation
Enterprise Applications & Platforms
Power Apps, Oracle
Education & Certifications:
Norfolk State University
Certified PMP
Certified CSM
Key Professional Accomplishment
Award-Winning Innovation Leader - Led a cross-functional team to win the GSA 2020 AI/ML Challenge, outperforming 20+ companies by delivering a cutting-edge solution that automated and accelerated the review of End User License Agreements (EULAs), significantly reducing processing time and increasing accuracy.
Recognized for Consecutive Excellence at DHS ICE - Received multiple innovation and performance awards over three consecutive years for leading high-impact IT programs and driving mission-focused innovation at DHS ICE CIO.
Top Leadership Honors at Dev Technology - Earned the “Manager at All Levels” Award (2020/2021) in recognition of strategic leadership, mentorship, and consistent delivery of results across programs and teams.
Founder of Internal Culture-Building Initiatives - Created and chaired several high-visibility initiatives to improve internal culture, communication, and professional growth:
Founded and served as President of the organization's first Toastmasters Chapter to enhance communication and leadership skills.
Established the “Cultural Champions” Program to promote employee engagement, diversity, and people-first leadership practices.
Host of Dev Technology Podcast, spotlighting technology innovation, culture, and internal success stories.
Steering Committee Chair for Women in Technology & Diversity (WITD), driving inclusion and talent empowerment across the organization.
Professional Experience:
Intact Technology Jan 2023 - Present
Sr. Program Manager
Client: US Steel, American Red Cross, DHS, IRS
Responsibility:
Provide strategic leadership and oversight for high-impact federal and commercial programs, aligning complex IT initiatives with business goals across multiple clients.
Serve as a key advisor to client executives, translating business needs into technology strategies and scalable project roadmaps.
Oversee full program lifecycle management - including planning, execution, budgeting (P&L), and resource alignment - ensuring optimal performance, risk mitigation, and stakeholder satisfaction.
Lead and mentor cross-functional teams, fostering a culture of accountability, collaboration, and continuous improvement.
Drive implementation of enterprise-grade solutions including NewRelic for cybersecurity network monitoring (American Red Cross), AppDynamics for system performance optimization (IRS), and SMAX for ITSM/ESM modernization (US Steel).
Guide successful decommissioning of legacy systems and manage change adoption of new service management tools.
Deliver executive-level reporting on program health, financials, and strategic alignment.
Champion organizational standards of quality, performance, and client satisfaction while ensuring alignment with mission-critical goals.
Key Technologies: ServiceNow, Service Manager, SMAX, NewRelic, AppDynamics, AWS, Azure, JIRA, Confluence, MS Project, SharePoint
Dev Technology Group, Integrity One Partners, SAIC Aug 2007 - Dec 2022
Sr. Project/Program Manager, Information System Security Officer (ISSO)
Client - Department of Homeland Security, ICE and CBP
Responsibility:
Directed large-scale digital transformation initiatives within DHS ICE and CBP, managing multimillion-dollar programs from start through delivery, including system development, security, modernization, and cloud migration.
Acted as executive advisor and strategic partner to CIOs and federal leadership, aligning technical delivery with agency missions and operational imperatives.
Championed Agile and DevSecOps adoption, transitioning multiple teams from Waterfall to SCRUM methodologies - improving delivery velocity, transparency, and stakeholder engagement.
Spearheaded innovation programs, including the creation of an Agile intake system integrated with ServiceNow and SharePoint, streamlining project requests and accelerating service delivery.
Served dual leadership role as ISSO and PM, ensuring enterprise systems met FISMA, FedRAMP, and NIST 800-53 requirements while enabling secure-by-design development practices.
Participated in many proposal development and capture strategy for multi-year contracts and re-competes - leading technical writing, staffing models, solution architecture, and executive summaries that secured continued growth within DHS.
Led risk governance, compliance validation, and ATO processes for high-impact systems; interfaced with Information Assurance Division (IAD) and executive sponsors to mitigate enterprise risk.
Built, scaled, and coached high-performing teams across functional lines; served as organizational People Care Manager supporting career development, performance management, and team culture initiatives.
Managed full project financials, including forecasting, LOE modeling, and burn down reporting, keeping profitability and delivery excellence across a complex portfolio.
Key Technologies: AWS, Azure, Confluence, JIRA, Java, Oracle, SP, Power Apps, Power BI, Tableau, Azure Dev OPS, SPLUNK, AI/ML, SharePoint, CyberArk, DataBricks, SQL, Postgres, ServiceNow
Previous Projects:
Fannie Mae - 2005 - 2007
Configuration Manager
MCI 2003 - 2005
Network Consulting Engineer/Cutover Director
Northern Virginia Community College - 2004 - 2006
Program Manager/Contract Administrator
Qwest - 1999 - 2004
Project Manager/Network engineer
Cable & Wireless, Inc. - 1997 - 1999
Private Line Provisioning Engineer
