Sherel Webb

SHEREL WEBB 5412 Cleveland Lane, Pasco, Washington 99301 - or -,-________________________________________________________________________________________________________________________________________ _ SUMMARY OF QUALIFICATIONS        15 years serving diverse customers Nine years supervisory experience 20 years computer/Internet experience, including expertise with Microsoft Office: Word, Excel, Publisher, PowerPoint, QuickBooks, Adobe, FileMaker Pro and learning new software 75+ WPM accurate keyboarding Public speaking expertise, including presentations, radio, and television Facebook expertise, including frequent posting of historical photos and generating conversation/interest Personable, honest, reliable, accountable, team player, sense of humor and great attention to detail PROFESSIONAL EMPLOYMENT HISTORY Greater Columbia Behavioral Health Kennewick, WA Executive Administrative Assistant March 2017 – Present Serve as Administrative Assistant, back-up and support to Office Manager and the Customer Service department. Facilitate and attend all committee meetings including initial preparation, committee packets, drafting minutes and finalizing all documentation. Provide policy and procedure liaison for the organization. Created effective Customer Service organizational chart to direct the variety of incoming calls to the proper department/person. Improved policy tracking system to include renewal dates and responsible party rendering it much more accountable and useful. Developed tracking system for meeting extensive policy, quality and legislative requirements that has proven very useful in preparing for an annual quality management reviews. Franklin County Historical Society Pasco, WA Museum Administrator January 2007 – January 2016 Promoted to Museum Administrator in 2007, while assuming additional roles of bookkeeper and editor of the quarterly publication. In charge of all daily operations including museum coverage, maintenance, meetings, events, staff supervision and more. Immediate improvements included streamlining banking and purchasing procedures, in-house production of the quarterly publication resulting in considerable improvement and savings, updating computers systems and Internet access to improve daily business. The museum flourished due to streamlining for efficiency and responsiveness, enjoying a stellar reputation for customer service, innovation and growth. Accomplishments include:  Saved over $3,000 annually with in-house layout and design of quarterly publications  Over $16,000 raised breaking all records of annual fundraising campaign  Successfully pursued local renovation grants in excess of $10,000  Developed history and FAQs for board packets for oncoming board members  Networked with other local heritage organizations for mutual benefit and development  Regularly successful in museum promotion with local media for events.  Developed many successful programs and revenue streams such as Night at the Museum, support and development of Carnegie Passport, liaison with the American Queen Steamboat Company increasing annual attendance to record numbers and increasing gift shop sales  Researched and implemented acceptance of credit/debit cards for museum purchases Franklin County Historical Society Pasco, WA Administrative Assistant September 2002 – December 2006 Friendly, capable coverage during museum’s open hours including greeting visitors, welcoming researchers, answering questions and phone. Independently performed all routine correspondence while drafting specific correspondence as assigned by Administrator and/or Board of Trustees. Drafted monthly Museum Reports, board meeting minutes, and monthly member newsletters for Administrator’s review. Facilitated overall maximization of Administrator’s time.