Shenna Binalhay

SHENNA BINALHAY Virtual Assistant, General Transcriptionist Detail-oriented and highly organized Virtual Assistant with experience providing administrative support to businesses and professionals. Proficient in managing schedules, handling correspondence, conducting research, and coordinating projects. Adept at multitasking, problem-solving, and using a wide range of digital tools to streamline operations and enhance productivity. EDUCATION PROFESSIONAL EXPERIENCE Central Mindanao University Sun Homes Florida| Customer Relations Assistant Bachelor of Arts in Psychology 2024 – Present Valencia National High School Customer Service and Support: Act as the primary point of contact for customers, handling inquiries via phone and email. Provide information about manufactured home models, features, pricing, financing options, and availability. Completed in 2009 University of Fauget Valencia Central Elementary School Completed in 2005 CONTACT M:-P: - A: Valencia City, Bukidnon, Philippines 8709 Sun Realty of Florida | Leasing Assistant 2022 – 2024 Assist with Leasing Process: Help prospective tenants with leasing applications and answer questions about the property, lease terms, and availability. Schedule property tours or virtual tours for prospective tenants. Ensure all required documents are completed and signed. Central Lending | Assistant 2021 - 2022 Key responsibilities: Analyzed financial data Observed financial performance and identified trends Prepared reports on the above information and reported the insights TOP SKILLS Hard Skills Data Integration Invoicing Transcription Customer Service Representative Soft Skills Observation Decision Making Communication Multi-tasking