Shendyl Villaester

Hello! You can call me Shen, a passionate Top-Rated Freelancer with high integrity and professionalism, boasting over a decade of customer service experience in consumer goods, healthcare services, telecommunications, and billing. I provide overall management with an eye for perfection and have helped agencies, call centers, Social media personalities and online e-commerce companies—both large and small—build strong support systems, boost business reputations, and improve operational processes.

I’m a well-rounded and dedicated leader with strong relationship-building skills. With a pleasant personality and a tenacity that knows no limits, I make work enjoyable and productive.

Determination, Dedication, and Discipline are my 3 Ds for success! Let’s connect and make great things happen together!

I’m your one-stop-shop need in the following Virtual Assistant tasks below:

1. Billing

2. Email, Tasks, Calendar Handling

3. Customer Relationship Management

4. Data Entry

5. Audio & Video Transcription

6. Sales

7. Customer Service

8. Social Media Management and Advertising

9. Lead Follow Up Nurturer

Notion, ClickUp, HubSpot, SmokeBall, LawPay, Stripe, Monday, Asana, Clio, BestLegalChoice, IG & FB Meta, Shopify, Gladly, Gorgias, Slack, Teams, GoHigh. MindBody, FitProTracker, ClubReady, Usage of Google Spreadsheet, Docs, and Slides, MS Excel, Word, and PowerPoint Presentation, etc.