Shelumiel Batasin In

SHELUMIEL BATASIN-IN SALES DEVELOPMENT REPRESENTATIVE CONTACT --Zone 1B, San Miguel Manolo Fortich, Bukidnon 8703 SKILLS Strategic thinking Creative problem-solving Leadership Time management PROFILE Accomplished professional with vast experience in customer service and freelance sales development roles. Demonstrated success in contact centers, adept at resolving inquiries and ensuring customer satisfaction over five years. Proven track record as a freelance sales development representative, driving client engagement and achieving sales growth. Dedicated to fostering client loyalty through effective phone-based solutions, contributing to increased sales for each company. Adheres rigorously to guidelines for efficiency, professionalism, and tolerance, consistently delivering high standards of service. WORK EXPERIENCE Operations Manager Mosquito Hunters | Humbug Managing the production on a daily basis Attending meetings, sending invoices, selling, scheduling and payroll Communication Sales Development Representative Cold Calling Engage Appointment Setting Lead Generation Calling new prospects for the first time to avail the the company’s services Cold Calling, appointment setting and email marketing Sales Development Representative EDUCATION Senior High School Manolo Fortich National High School- Grade School Manolo Fortich Central Elementary School- LANGUAGES English Flower Turbine Lead Generation Cold Calling, appointment setting and email marketing Sales Supervisor Teleperformance Philippines | 2021 - 22 enhancing agent proficiency and ability to guarantee that our goals coincide with those of the company and that our clients earned the title of "Top Supervisor" for three months in a row. Quality Analyst Teleperformance Philippines | 2020 - 21 Help production make sure that each agent calls in accordance with the established standard flow. The primary activity we perform is call auditing and monitoring. Based on how well the agent handled the call, we issued out scores Sales Representative/ Customer Service Teleperformance Philippines | 2018 - 20 Making hotel reservations to all callers. Provide accurate and appropriate information in response to customer's inquires. Crossed-trained to three (3) line of business (LOB)