Shelumiel Batasin In

With over 8 years of professional experience — 6 years in the BPO industry and 2+ years freelancing — I bring a proven track record in sales development, team leadership, and customer success.

Currently, I serve as an Operations Manager at a pest control company, where I oversee daily operations, manage teams, and implement processes that improve efficiency and service delivery. Prior to this, I worked as a Sales Development Representative at a web services company, where I specialized in cold calling, appointment setting, and email marketing, consistently exceeding sales targets and building strong client relationships.

Earlier in my career, I worked in the BPO sector as a Quality Analyst and Sales Supervisor, where I developed deep analytical skills, coached high-performing teams, and enhanced customer satisfaction through performance-based strategies.

Core Strengths:

*Cold Calling & Lead Generation

*Appointment Setting & CRM Management

*Team Leadership & Process Optimization

*Email Campaigns & Sales Funnels

*Quality Assurance & Client Retention

*Strong Communication & Problem-Solving

I’m passionate about helping businesses grow by connecting them with the right customers and delivering operational excellence. Open to remote opportunities in Sales Development, Virtual Assistance, Operations, or Customer Support.

Let’s connect and explore how I can add value to your team.