Sheina Campos

Virtual Assistant | Subject Matter Expert | Quality Assurance | Customer Service Representative, excellent in organizational, administrative, and customer service skills. In my 8 years, I have experience with the Business to Consumer and Business to Business approach. In the entirety of my journey, I was promoted multiple times in all of the companies/accounts I am with. I was once a Quality Analyst, a Service Recovery coach, and a Team Leader. I have a background in voice, chat, email, and fulfillment processes. I was also given the opportunity to be part of a team to open a new LOB (Line Of Business) of a specific account.  

I am proficient in Microsoft Office and other commonly used software, good at multitasking and prioritizing effectively. I have attended training for General Virtual Assistant, Copywriting, WordPress and Marketing, FB Ads Autopilot, Graphics Design, and Social Media Management.