Sheila Santelices

Providing good and quality customer service is one of my expertise that I had developed since I started working.

I have a degree in Broadcast Communication and 7 years of experience in a BPO industry handling different tasks such as Customer Service, Collections, Sales and Fraud analyst. Throughout the years that I have been working, I managed to sharpened my skills in knowing and understanding each customer needs and wants in order to achieve great customer satisfaction. I am also a fast learner and a very keen observant, in addition, I am trained to be a multi task agent and can work under pressure.

I am very reliable in doing each task on time and I can assure that I will give my 100% in finishing it.