Sheila Moday

Through the years of working in diverse cultures with diverse industries such as oil and petroleum, property management, and mass media, I have gained the following experiences and skill sets:

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• Extensive experience in customer service, order management, logistics operations and customer service in both trucking and ocean freight clientele.
• Thorough understanding of container shipping service and trade lanes schedule reliabilities.
• Conducted vessel movement forecast, analytics and insights, maritime news and trends research
• Supply chain, Immersion in stock allocation, FTL and LTL capacity planning, 3PL handling and compliance handling.
• Billing, invoicing and purchasing.
• Process documentation, forms generation and document control (ISO 9001:2008 Quality Management System)
• Lean Six Sigma Green Belt certified, DMAIC
• Experienced in the following applications: Excel, PowerPoint, GSuite, ASANA, Zendesk, Tableau, SAP - Inventory and Orders, Zoom, Slack, GMeet

In my pursuit of newer challenges, I also immersed myself in Search Engine Optimization, Graphic Design, Content Strategies and WORDPRESS.