Sheila Marie Grijaldo
Virtual Professional Specializing in Account Management,
Administrative, Customer Service, and E-Commerce Operations
Ecommerce (Amazon & Shopify) Portfolio: https://bit.ly/3z2i1Yx
Location: Cebu, Philippines
Seeking a full-time position as an eCommerce Listing Creation Specialist to leverage my comprehensive experience in creating and optimizing product listings, conducting keyword research, and managing advertising campaigns across multiple eCommerce platforms. Aiming to contribute to Block Development LLC's success by utilizing my skills in SEO, data analysis, and eCommerce operations.
SKILLS
eCommerce Listing Management: Proven experience in creating and managing product listings on Amazon and Shopify.
SEO and Keyword Research: Strong understanding of SEO principles and proficient in using tools like Helium 10, Brand Analytics and Jungle Scout.
Basic Advertising Campaign Management: Skilled in setting up and managing advertising campaigns on eCommerce platforms, including Amazon Advertising.
Data Analysis: Excellent analytical skills to interpret sales data and ad performance, proficient in creating detailed reports.
Competitor Analysis: Experienced in performing competitor research and adjusting pricing strategies
SOFTWARES
Amazon Account Management Tools
KEEPA, JUNGLE SCOUT, Unicorn Smasher , Tactical Arbitrage , Helium 10, Viral Launch, DS Amazon QV, RevSeller, Source Mogul
Keyword Research , SEO & Listing Optimization
Merchant Words, Helium 10 ( Cerebro, Brand Analytics, Magneto & Frankenstein)
Data Entry / Encoding
Google Docs and Microsoft Softwares
Shopify Acount Management and Dropshipping Tools
FB AD Hunter, EcomHunt, Dropship Spy, Dropified, FOMO, Loox
Social Media Marketing & Management
Basic Canva, Filmora (Video Content), Calendar
Communication and Team Apps
Skype, Trello , Zoom. Whatsapp
Social Media Tools
Content Discovery Tools: Like BuzzSumo or Feedly
Hootsuite : For scheduling and managing posts across various social media platforms.
Canva.
Grammarly and ChatGpt, Bard : For refining social media captions and content.
Social Media Platforms (Facebook, Instagram, Twitter, LinkedIn, etc.): Direct management of accounts, including posting, engaging with the audience, and competitor analysis.
Customer Support
Shopify or Amazon Order Management System: For processing orders through the respective e-commerce platforms.
Online Community Platforms: Such as Facebook Groups, Reddit, or specialized forums for community management.
EDUCATION
Bachelor of Science in Medical Technology (BSMT)
Continuous professional development through various training programs and certifications in e-commerce ( Amazon & Shopify ) , digital marketing ( SEO ) , and virtual assistance.
WORK EXPERIENCE
Freelance Project Based Gigs - Amazon Product Research and Sourcing (OA, Private Label and Wholesale) Since 2019
OnlineJobsPH & Upwork
Analyzing current market trends to choose “winning” items – something that can generate high sales.
Search for products that you can get for cheap and yet sell for competitive prices with a good profit margin in return.
OLJ (Currently No clients ) https://www.onlinejobs.ph/jobseekers/info/728846
Upwork ( Currently No clients )
https://www.upwork.com/freelancers/~-a74ceebcc?mp_source=share
Amazon and Data Research Virtual Assistance April 2021 - June 2024 I Ez-Commerce
Amazon Seller Central Monitoring and Management:
Inventory: Shipment Reconcilation ,Return, Refund, Reimbursement, and Other Concession, Inventory Adjustment (Lost Item, Warehouse Damaged, Distributor Damaged, Unit Misplaced)
Listing Management: Create Case Ticket and Monitoring
Sales Report: PPC Report , Tracking Return Reports and Sales Monthly Report
Customer Service: Negative Feedback Removal, Buyer Messages, Active in Answering Product Questions, Monitor Seller Feedback
Creative: Amazon Post, A+ Content, Storefront Design
PPC: Campaign Creation and Optimization
Recurring Tasks:
Monthly Amazon Competitor Analysis and Product Research
Amazon Listing Optimization and Keyword Research
Helium 10: Competitor analysis, keyword research, and product research
Jungle Scout: Product research and market analysis
Monitoring Buyer Messages, Customer Q&A and Reviews
Amazon Posts and A+ Content Creation
ECOMMERCE Virtual Assistant ( Amazon Wholesale & Shopify Dropshipping )
Vogozplus.com I April-
Help find leads in Amazon Wholesale Business :
TWF Product Research and Sourcing Strategies
Product Analysis and Profitability Forecast
Brand Partnerships and Supplier Acquisition
Lead Management
Amazon Seller Central Monitoring & Reporting
Established partnerships with suppliers and managed lead generation for wholesale business.
Help manage Dropshipping Shopify Business
Stalking competitor's storefronts manually to automated software.
Track product and supplier leads
Add products from Shopify store ( Dropshipping)
Video Creation for Facebook Ads
Previous work link: CLICK HERE
Analyze datas from different softwares to determine business’s estimated profitability, ROI and Net Margin
3. SOCIAL MEDIA MANAGEMENT & MARKETING ( COMMISSION BASED ONLY )
Woovly I-
Manage & Create Social Media content
Pinay Fangirl (Facebook )
https://www.facebook.com/pinayfangirlPH/
Chingu Challenge (Facebook)
https://www.facebook.com/KpopChallengeINTL/
1by1steps
https://www.instagram.com/1by1steps/
Tools : Facebook & Instagram
Main job is to convince people to use Woovly website even though it is still under development
Increase Mobile User Acquisition and Retention
4. Data Encoder Specialist
Study Soup I-
Perform diligent data curation and collection
Transfer leads in Google Docs and Sheets
Handle large volume datas in careful manner ( Accurately)
File Management and handling
SEMINARS/TRAINING/ACHIEVEMENTS:
VA University - Amazon Account Management training
Certificate link : https://drive.google.com/file/d/1KKbGeAebRuQgag8q-htMWVEP4lB0bHaW/view?usp=sharing
VA University - TWF Product Research and Scouting
Certificate link: https://drive.google.com/file/d/1LNtk3c4bpI0hOF7NKl6VHkbPhlFnWuSp/view?usp=sharing
AMA ONLINE EDUCATION – Virtual Assistant Short Course
I hereby certify that all information written above is true and correct to the best of my knowledge and beliefs.