Sheila Mae Rugas Baclao

SUMMARY A highly detail-oriented and professional data processor with quality assurance and project management background, currently looking for a rewarding opportunity from an organization that values work quality, diversity and modern work culture. WORK EXPERIENCE 2020 - 2021 SHEILA MAE RUGAS-BACLAO • Inputted data gathered from online retail websites for KPI analysis • Verified entries of other freelance data encoders 2019 - 2020 2016 - 2019 EDUCATION • Editor In-Chief, Binhi Official College Campus Publication- - 2016 Tabon Maximino Estrella National Highschool High School Diploma 2008 Project Management Fundamentals MSTConnect https://bit.ly/2VOcrpz Sales Staff at PENSHOPPE Fashion House Golden ABC Inc. WIDESCOPE PROMOTIONAL RESOURCES INCORPORATED • Performed inventory of assets, systematic stock-keeping, and package handling • Merchandised according to seasonal themes for appropriate presentation of products in the store shelves and mannequins • Commenced brainstorming activities to develop effective sales, customer relation, housekeeping, and maintenance • Troubleshoot minor technical computer malfunctions before escalations SKILLS CERTIFICATION Intermediate Software Quality Assurance Tester SAMATOSA SOFTWARE DEVELOPER INCORPORATED • Created and executed manual test cases for functional and user testing, both for web, Android and iOS applications • Performed data entry, data verification, administrative tasks, bug ticket support, and email handling roles • Documented Sprint test cases and end-of-cycle reports • Underwent project coordination training with Sweden-based customer success team De La Salle John Bosco College BS in Information Technology 2015 Attention to detail Data Entry Quality Assurance Manual testing Project management IT Junior Project Manager for Products Setup Team (Data Entry/Validation Team) DETAIL ONLINE TECHNOLOGY INCORPORATED (Former Samatosa) • Coordinated with our Sweden-based Customer Success Team to gather and finalize client approved requirements • Initiated systematic research (on a list of more or less 200 retail websites globally), data entry, and validation of data into CMS database for clients’ KPI analysis • Performed hands-on data entry and validation along with my team members • Manually inputted missing data, edited product images, and gathered reviews • Ensured that the processes are followed to deliver quality output at a given timeline • Verified that the data privacy is strictly followed to avoid bias among competing clients • Handled 5 CMS setup and maintenance projects simultaneously, with around 15 core members and 10 interns under the team • Trained Subject Matter Experts to handle sub-teams • Reported progress and challenges during daily scrum meetings PERSONAL DETAILS Address Davao City, Philippines Phone Number (- Skype live:zirconblogspot03 Email Address-LinkedIn www.linkedin.com/in/sheila-maerugas-2bb5a21b1 Freelance Data Encoder and Validator DETAIL ONLINE TECHNOLOGY INCORPORATED 2014 - 2015 Online English Tutor for Japanese RAREJOB PHILIPPINES INCORPORATED • Conducted online lessons for Japanese students using high-quality standard instructional materials. • Provided video, audio, and chat support for effective student-tutor interaction. • Initiated free conversations for cultural, social, and interpersonal relationship enhancement of both parties. • Assessed every successfully conducted lesson including students' performance and development through RJ report.