Sheila Ann Marie N. Maslan

CAREER HISTORY BLUEMODO MEDIA Virtual Assistant/MAILER/Data Entry - February 1, 2016 to March 3, 2019 JASON ENGLISH Online ESL Teacher - January 20, 2015 to January 20, 2016 SHEILA ANN MARIE N.MASLAN Virtual Assistant, Mailer, Chat Support Executive, Call Center Agent, ESL Teacher CHOICE ACADEMY Online ESL Teacher - May 24, 2014 to December 5, 2014 CARCHAT24 Chat Support/Operator/Customer Service - March 6, 2012 to February 5, 2014 PERSONAL OBJECTIVE To obtain a position where I can maximize my GGP CONTACT SOLUTIONS Call Center Agent (Recruitment) - September 2011 to February 2012 communication skills, quality assurance, and training experience and a position that utilizes my skills and enables me to make a positive contribution and create integrated strategies to develop and expand the company. ACADEMIC HISTORY UNIVERSITY OF BAGUIO Bachelor of Science in Education Major in Special Education AREAS OF EXPERTISE - Email Marketing (Drip, Convertkit, Active Campaign, AWEBER, Constant Contact, Get Response, Sendy) - Email Spam Testing - Customer Service - (UNDERGRADUATE) PINES CITY NATIONAL HIGH SCHOOL BONIFACIO ANNEX - 2002 - 2006 (GRADUATE) JOCEFA CARINO ELEMENTARY SCHOOL - (GRADUATE) - Inbound and Outbound Calls -Data Entry - Live Chat Support -Teaching SKILLS AND ABILITIES - Communication Skills (Listening, Verbal, and Written) CONTACT DETAILS: Mobile:- Email:-#18 Purok 5, Upper Fairview, Baguio City, Philippines, 2600 - Computer Literacy - Event Management Skills - Time Management and Organizational Skills - Leadership Skills - Ability to Work Under Pressure - Decision Making - Self Motivation - Reasoning/Creativity - Conflict Resolution