Sheena Mae Verano Dela Serna

SHEENA MAE DELA SERNA Copy Writer / Administrative Support / Bookkeeper / Social Media Specialist About Me I am a dedicated administrative professional with over a decade of experience. My diverse skill set enables me to effectively contribute to financial, administrative and marketing functions. --P. Acharon Barangay Dadiangas West, General Santos City Education Mindanao State University MASTER IN BUSINESS MANAGEMENT MAJOR IN MARKETING- Mindanao State University BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN MANAGEMENT- Skills Documentation Bookkeeping Customer Service & Support Marketing & Communications Data Entry, Analysis, and Evaluation Proofreading Social Media Management Creative Design Copy Writing Training & Certification QuickBooks Online Master Class Experience COPY WRITER Mind Notes by Sheena Present Craft engaging and thought-provoking daily reflections, social media posts, and content that inspire self-awareness and personal growth, fostering a deep connection with the audience. ADMINSTRATIVE ASSISTANT II / 2022 – Present BOOKKEEPER Deped - Bula National School of Fisheries Organize and maintain office operations, including filing financial transactions and documentation Handle billing and accounting tasks, ensuring accurate and timely financial records MARKETING & CUSTOMER SUPPORT- ASSISTANT Home Development Mutual Fund - General Santos Manage incoming and outgoing communications Conduct monitoring and evaluation of marketing and customer support activities SOCIAL MEDIA SPECIALIST Casi’s Mushroom Chicharon - GenSan 2022 Oversees content creation and audience engagement. Manage and grow the Facebook presence with a focus on revenue generation. Edit photos and videos, write engaging content, and contribute to graphic design and video editing to enhance audience interaction. Performs data entry tasks, scheduling, email management, and document preparation to support efficient operations and ensure timely project completion. CREATIVE DESIGN SPECIALIST - Legacy Photobooth Spearhead the creation of photobooth print layouts and basic tarpaulin designs, ensuring each project meets client specifications. Manage the uploading of event photos to the Facebook page, enhancing online engagement and visibility. Coordinate with clients to deliver customized photobooth services, ensuring high-quality experiences and satisfaction.