Sheena Fong

Hi and welcome to my page! If you are looking for a dedicated assistant who will get to know you and your needs and will provide consistently amazing results, confidentiality, and professionalism, then you are at the right place. My objective is to provide quality and reliable service that contributes to the success of professionals or individuals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Calendar Management, Email Handling, and other administrative tasks.

I worked in the BPO industry for 9 years. I've worked as an SEO content writer for a year, writing articles, website content, and press releases. I have also been a market research interviewer doing political and customer awareness studies for two years and as a Quality assurance supervisor in a global market research company. I also have experience in lead generation and cold calling and worked part-time for a telephonic research company doing political surveys and campaigns.

Dispute and refund handling - these are also areas that I was able to

handle.

I can communicate effectively. I have good critical thinking skills and can think objectively. I am a considerate person, trustworthy, and I love helping people. I tend to ask why and question processes to make sure the company has the most efficient way of doing things. Treat me fairly and I can promise you won't regret hiring me.

Tools I've used:

Agentscoringtool

CATI Tool

ID survey

Outlook

Zoiper

Google suite

Microsoft office

GoHighLevel

Circle.io

JustCall

Vimeo

Hubstaff

Canva

Slack

DocuSign

Stripe

GetResponse

ClickFunnels

Shipstation

Dropbox

JustCall

Adobe

LimoAnywhere

Front

WordPress (basic)

Hire me and see for yourself what I can offer.