Sharon Okorakpo

I have extensive experience in customer service, where I have developed strong communication and problem-solving skills. I have worked with diverse clients, which has enhanced my ability to adapt my communication style to meet their needs. My background includes handling customer inquiries, resolving complaints, and providing product information, all while maintaining a friendly and professional demeanor.

Additionally, I possess strong active listening skills, allowing me to understand customer concerns fully and respond appropriately. I am detail-oriented, ensuring that I accurately document interactions and follow up on unresolved issues. My ability to stay calm under pressure helps me manage challenging situations effectively, turning potential conflicts into positive outcomes. Overall, my experience and skills enable me to contribute positively to customer satisfaction and loyalty.