Sharon Mugoniwa

ADMIN AND OPERATIONS CONTROLLER | 01/06/2023 – 30/11/2024 Purple Turtle Investments - Harare, Zimbabwe

• Fleet Management:

• Overseeing the scheduling, maintenance, and proper operation of all cross-border trucks.

• Coordinating with mechanics and service providers to ensure timely maintenance and repairs.

• Compliance and Regulations:

• Ensuring that all cross-border trucking operations comply with international transportation regulations and customs requirements.

• Managing permits, licenses, and necessary documentation for cross-border operations.

• Communication and Coordination:

• Serving as a point of contact for drivers, dispatchers, customs officials, and other stakeholders involved in cross-border operations, therefore facilitating effective communication.

• Risk Management:

• Developing contingency plans to address unforeseen challenges that may arise during transit.

• Documentation and Record-Keeping:

• Maintaining accurate records of cross-border trips, including driver logs, customs documentation, and invoicing details.

• Ensuring compliance with record-keeping requirements

• Customer Service and Satisfaction:

• Collaborating with customer service teams to ensure a high level of satisfaction and timely resolution of issues. 

• Continuous Improvement:

• Identifying opportunities for process enhancements and operational improvements in cross-border trucking activities.

OPERATIONS CLERK | 12/2020 - 05/2023 Cross Country - Harare, Zimbabwe

• Data capturing
• Compiling daily report on trucks' arrival and departure times.
• Transport forex – responsible for international money transfers on a daily basis.
• Produced CD3 FORMS for cross border cargo, ensuring compliance with the RBZ. Additionally, I analyzed
• CD3 form reports in detail and provided clear reporting, in an Excel template, for the senior team.
• Tracked all company trucks through GPS to monitor movement.
• Performed routine reconciliation of fuel consumption by trucks
• Updated driver details onto the Corridor Trip Monitoring System.
• SALESPERSON | 08/2016 - 12/2018 Grace Fashions - Harare, Zimbabwe
• Selling cosmetics
• Bookkeeping
• Stock taking and compiling reports on customer product preferences