Sharon

As a certified data analyst and experienced customer service representative, I bring a unique combination of technical and interpersonal skills. My expertise in data analysis enables me to interpret complex datasets, derive actionable insights, and create reports that inform business decisions. With proficiency in tools like Excel, SQL, and Python, I am skilled at manipulating data and identifying trends that help optimize processes.

In addition to my technical capabilities, my customer service background allows me to effectively communicate with clients, resolving issues with patience and professionalism. I possess strong problem-solving skills, which I apply in both data analysis and customer interactions to provide effective solutions. My attention to detail and ability to work under pressure make me a reliable asset in fast-paced environments.

Through my ability to blend analytical thinking with empathetic communication, I am equipped to drive both customer satisfaction and data-driven decision-making within any organization.