A responsible and dependable Customer Service Specialist for over 6 years. I had worked for telecommunications and financial accounts and obtained expertise in answering product questions, offering different type of plans, internet and mobile application troubleshooting and most important is obtaining details of complaints. My experiences in a high-pressured environment have taught me attention to details, resilience, and flexibility in using different tools provided by the client. I am hard working, good listener, fast learner and adaptable to meet my employer’s timezone. I value my client’s trust and I commit myself to any job, taking full responsibility in completing projects on time.