Sharla Helgeton

 Sharla Helgeton 90 Boxwood Bend, Fort Saskatchewan, Alberta T8L 0B8 Phone:- | Email:- Professional Summary Dedicated Child and Youth Care professional with 7+ years of experience in program management, family support, and youth development. Skilled in collaborating with community partners, leading teams, and facilitating outcomes-focused programs. Adept at applying trauma-informed care principles and ensuring the safety and well-being of children. Seeking a role where I can apply my expertise to drive impactful change and support impacting children, youth, and families. Education MacEwan University — Bachelor of Child and Youth Care September 2015 – June 2017 Relevant Coursework: Applying Developmental Theory I & II Substance Abuse Law and Social Services Advanced Child and Youth Care Practice Completed one practicum. Lakeland College — Child and Youth Care Diploma September 2013 – June 2015 Relevant Coursework: Assessment and Intervention Exploring Exceptionalities Abuse Symptoms and Treatment Professionalism Completed four practicums. Experience Boyle Street Community Services — Ubuntu Program October 2017 – Present Ubuntu Program Manager August 2021 - February 2025 Manage day-to-day operations of the Ubuntu Program, ensuring service delivery aligns with organizational goals. Lead a team of Family Support and High-Risk Youth Workers, providing guidance and professional development to enhance service delivery. Collaborate with Children’s Services, community agencies, and families to support positive outcomes for at-risk youth and children/families. Monitor and evaluate program effectiveness, making data-driven adjustments to improve performance. Oversee detailed documentation and reporting for compliance and program analysis. Develop and execute strategic initiatives that increase client satisfaction and program impact. Facilitate, and create training for new staff and refreshers for current staffing body. Ample experience in hiring and on-boarding new employee’s. Family Support Worker 2018 - 2021 Build strong, positive relationships with families, Children’s Services, and community agencies. Support the development of comprehensive service plans and safety plans for clients. Supervise practicum students, providing mentorship and guidance. Lead professional meetings and use developmental screening tools (e.g., ASQs) to monitor client progress. Home Support Worker- Facilitate positive family interactions, focusing on building strong relationships between parents and children. Collaborate with service teams and advocate for children’s safety and well-being. Support families with daily tasks, providing resources and guidance to improve overall family functioning. YMCA of Northern Alberta — Riverbend Out of School Care June 2015 – October 2017 Child Development Supervisor Managed child-to-staff ratios to ensure safe and supportive care environments. Designed and implemented activities promoting physical, social, and emotional development for children. Documented incidents and collaborated with staff to address immediate concerns and prevent future incidents. Provided individualized, one-on-one support to a child with autism, focusing on social skills development, communication, and behavior management. McMan TSIL - Practicum September 2016 – February 2017 Youth Support Provided one-on-one youth support, focusing on building life skills, self-esteem, and decision-making. Assisted with administrative tasks and case documentation. Big Brothers Big Sisters of Lloydminster — Practicum Completed 400 hours of hands-on experience. Assisted in organizing and leading afterschool programs and fundraising activities. Supported grant writing and research efforts to secure funding for programs. Professional Development ASQ/ASQ-SE — December 2017 Conflict to Calm — January 2018 Mental Health First Aid — February 2018 Signs of Safety — April 2018 Practice as Ceremony – June 2019 High-Risk Youth Initiative — October 2019 Abuse Protocol – November 2020 Crisis De-escalation Training (Virtual) — May 2021 Trauma-Informed Care (Virtual) — April 2021 Omanitew Working With Indigenous Service Users – November 2021 Self Harm Awareness – February 2022 National CYC Conference – October 2022 CARE Training – February 2023 ALIGN Conference – May 2024 First Aid & CPR/AED Level C- October 10 2024 Living Works Connect Suicide Awareness – January 2025 References available upon request.