Sharie Perez

I'm a seasoned Customer Service Specialist with over 2 years of experience handling financial accounts through inbound calls and chat support. I was in charge of high-profile customers for customer satisfaction and retention and was awarded multiple times throughout the year as one of the most outstanding employees. During my stay, I was promoted as a mentor and led 3 teams before I change my internal line of business.

My years in the BPO industry honed my adaptability and good work ethic. Working with PayPal and JP Morgan Chase trained me to have specific attention to detail since I am working with clients' money. My achievement in this industry is brought because of my good command of the English language. I always strive to learn new knowledge and improve upon the things that I already know.