Shantoi Bowlin

I am a highly teachable and dependable professional with a strong appreciation for time management and task prioritisation. I bring a diverse background in customer service, software testing, and office administration.

Core competencies include:

Computer literacy (Microsoft Word, Excel, and Google Workspace)

Excellent communication and telephone etiquette

Fast and accurate typing skills

Strong organisational and customer engagement abilities

My combined background has given me hands-on experience handling a wide range of client needs. I’ve assisted customers by explaining billing issues, diagnosing computer viruses, and recommending the best solutions based on technical severity. I’ve also managed service reconnections for phone, internet, cable, data, and even electricity. Through these experiences, I’ve developed excellent communication skills and the ability to work calmly and effectively, even under pressure.

I have audio-visual/event knowledge where I communicated with clients and collaborated with vendors to bring forth many unforgettable moments.

I enjoy working independently, but I also thrive in team settings where communication and collaboration are key. I am committed to delivering high-quality work, building trust with clients, and consistently meeting deadlines.

If you're looking for someone dependable, flexible, and passionate about supporting your business remotely, I would love the opportunity to contribute to your team’s success