Shankar Venkataramani

Accomplished technology leader with 24 years of global IT experience, including 16+ years of success in delivery management, program governance, client engagement, and cross-functional team leadership. Proven track record of delivering complex, multi-million-dollar programs across Retail/e-Commerce, Healthcare, ERP, Education, and Telecom domains.

Adept at maximizing value through cost control, process improvements, and digital

transformation.

Core Competencies:

-IT Service Delivery Management (End-to-End)

-Program & Portfolio Management

-Global Service Delivery

-Client Engagement & Stakeholder Management

-P&L, Revenue, Cost & Risk Control

-Agile & Waterfall Methodologies

-Pre-Sales, RFPs, Estimations, Bids

-Resource Planning & Governance

-Change & Quality Management

-Team Building, Coaching & Mentorship

-Strategic Planning & Execution

-Competency/Upskilling Frameworks

CAREER HIGHLIGHTS

•Oversaw global delivery teams of 120+ spanning Program Managers, Project Managers, Scrum Masters, Architects, Analysts, QA, Developers & Support.

•Managed programs ranging from $500K to $12M with full accountability for P&L, SLAs, scope, time, and quality.

•Spearheaded enterprise-wide digital programs across US, UK, South Africa, Mexico, Dubai & Chile.

•Delivered high-impact solutions in ATG, Java, .NET, MUMPS, and RDBMS tech stacks.

•Built high-performing teams with strong retention via competency development,

upskilling, and cross-skilling.

•Won strategic, multi-million-dollar projects from Fortune 500 clients through

consultative selling and delivery excellence.

•Achieved consistent account growth, profit margins, and client satisfaction metrics.

•Managed multiple engagements comprising of Application development, support &

maintenance, transition, migration, performance testing, Application re-design using

Hybrid Agile, SAFe Agile, Traditional Waterfall model

•Manage Fixed-bid, Time & Material, Staff Augmentation engagements