Shanice Moore

I have gained a wealth of knowledge in both healthcare and business settings. My expertise includes being the first point of contact for patients, communicating via emails to departments and in-app messaging through teams, handling escalation calls, leading project groups, participating in cross-functional meetings, and providing training tips for new hires. I am excellent at leadership for projects and training, and I have over 5 years of experience in customer service.

While my field experience has given me a specialized skill set, I excel at:

✓ Managing Emails

✓ Taking on Complex roles

✓ Adapting to Change

✓ Learning new things

✓ Microsoft Office Programs

✓ Time Management

✓ Data Entry

Courses/Degrees:

*AAS in Medical Office Administration

• Entrepreneurship Business courses at SouthEastern Technical Community College

• Certification in Project Management at Coursera

*Asana at EdX