Shanaz Gani

Been working as a technical support, CSR and Sales Representative for almost 4 years under Comcast : Answering incoming inquiries, responding to customer questions and solves problem according to standardized procedures while maintaining a courteous manner.

Leading the customer through the documented process of fixing their network problems, software and hardware

Been a Cold Caller/ Appointment Setter under Draxion Inc. for 4months, Telemarketing is my main line, call names from paper lists or google documents to pitch them on obscure stocks, or offer service and free coaching.