Shamel Archer

I am a knowledgeable and dedicated customer service representative, a great team-player with a positive outgoing demeanour and proven skills in establishing rapport with clients.

I am motivated to maintain customer satisfaction and contribute to company success, with my years of experience as a customer service representative, I have developed proper phone etiquette skills, knowledge of how to use VMWare, Avaya, 3CX Phone, Vicidial, as well as Zoiper Classic. I am proficient with Microsoft Office, Google Docs and Forms, Skype, Gmail and Outlook.

I anticipate working with you.