Shakeel Ahmad

https://sites.google.com/view/shakeelsoft/

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█① Passion:

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■ I believe in investing utmost efforts to attain excellence in a job, treating it as if it is my own business.

■ I believe in passion, dedication & focus on the assigned job, even BEFORE any skill & experience required for that job.

■ Once started, I continue the work till perfection without caring about the reward and time.

■ Physically I’m not like the other persons. All of my body is normal but my legs are paralyzed, so I believe that: Success is the ability to go from one failure to another FAILURE with no loss of enthusiasm.

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█② Experience:

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I have 6+ years of experience working as a:

1. Software Technical Writer
2. Software Test Engineer
3. Software Customer Support Engineer.

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■ Companies I have Worked With:

Testlio, Microsoft, Crossover, Merlot (CAE), tallEmu CRM, DigiSnaps, NBA, Snapchat, WayFair, Freelancer.com

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■ Industries I have Worked With:

My experience spans various industries: Aviation, traveling, e-commerce, Sports, multimedia instant messaging, business communication and collaborative platforms, file hosting, Customer Relations, Airline Management, Customer Support, Software Testing, and Software Documentation.

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█③ Skills:

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■ Education:

BSc: Mathematics, Physics

MSc: Software Engineering - COMSATS University

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■ Industry Knowledge:

► Software Testing, QA, Manual Testing.

Testing: Mobile Apps, Web Apps, SaaS, Regression, Functional.

Test: Methodologies, Process, Scenarios, Plan, Strategy, Execution, Bug Tracking, Charles Proxy, STLC. Automation Testing.

► Software Documentation, Requirements Analysis, Software Development, Web dev, SDLC, OOP, API

► Customer Support, Software Technical Support, Customer Relationship Management (CRM), Budget Control.

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■ Tools & Technologies:

Programming Tools: C++, C#, .NET, JavaScript, HTML, XML, SQL, ASP.NET, Git,

Software Development Tools: Microsoft Visual Studio .NET, Microsoft SQL Server.

AI Tools: ChatGPT, DeekSeek, Claude, Gemini, Perplexity, Grok, Meta, Copilot

Software Engineering Tools: Microsoft Visio, Rational Rose, UML

Software Testing Tools: TestRail, JIRA, BugZilla, Selenium, Appium, Telerik Test Studio, JMeter, Postman, JIRA

Software Support/ Customer Relations: Microsoft Dynamics CRM, TallEmu CRM,

Software Documentation Tools: Adobe RoboHelp, Confluence, Help & Manual, Wiki, SnagIt,

Video Editing Tools: Camtasia Studio, Clipchamp, Windows Movie 

Productivity & Collaboration Tools: Microsoft Office 365, Google Workspace, Bard

Operating Systems: Windows XP to 11, Android 4 to 15,

Content Management System (CMS): SharePoint, WordPress, Wix, Shopify.

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█④ More Details:

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🔴Resume: https://docs.google.com/document/d/1PgAeZ-AlwOnDicvIPsGzsZj9zG9LF9p6/ 

LinkedIn: https://www.linkedin.com/in/shakeelsoft

Portfolio: https://sites.google.com/view/shakeelsoft/videos-bugs-in-microsoft-apps

Freelancer Profile: https://www.freelancer.com/u/shakeelsoft.html

Testlio Profile: https://platform.testlio.com/profile/shakeelsoft

Facebook: https://www.facebook.com/shakeel.ahmad.pak

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Email: shakeelsoft@gmail .com

WhatsApp: ➈➁ ➂➂➀ ➅➆➆➇➇➈⓪

Skype: shakeelsoft