Shaira May Montero

Shaira May Montero

$10/hr
Digital Operations and Admin Support
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
27 years old
Location:
Romblon, Romblon, Philippines
Experience:
7 years
SHAIRA MAY MONTERO Contact:-- LinkedIn: linkedin.com/in/shairamaymontero GitHub: github.com/randomantixx EDUCATION Coursera Basic Python Programming Romblon State University Bachelor in Science and Information Technology Romblon National High School Secondary Level WORK EXPERIENCE MLHUILLIER FINANCIAL SERVICES AND PAWNSHOP INC. BRANCH MANAGER (MAY 2023- JUNE 2025) • Oversee the implementation and daily operation of digital banking platforms and ensure seamless integration with the branch’s core IT systems, while coordinating with internal IT teams to resolve technical issues, enhance cybersecurity protocols, and support customer-facing technologies. ASSISTANT BRANCH MANAGER (JANUARY 2022- APRIL 2023) • Assist in monitoring and maintaining the operational efficiency of digital transaction systems, reporting system downtimes or irregularities to the IT department, and collaborating on system upgrades, user access management, and digital tool training to enhance branch productivity and compliance. TELLER/ FRONT LINE ASSISTANT (APRIL 2019- MARCH 2023) • Utilize core banking software and digital transaction systems to process customer deposits, withdrawals, and inquiries while promptly reporting any system errors, connectivity issues, or discrepancies to the IT department to ensure secure and accurate financial operations. NATIONAL ELECTRIFICATION ADMINISTRATION OFFICE STAFF (ON-JOB TRAINING) (July 1, 2017- October 1, 2017) • Assist in organizing and encoding digital records, managing document filing systems, and supporting the setup and basic troubleshooting of office computers and software under supervision—ensuring smooth dayto-day administrative operations and data accuracy. TERABYTE COMPUTER SHOP Computer Operator (Part-time/Working Student) • Maintain and troubleshoot computer units, manage network connectivity, install and update software applications, and ensure system security for customer use—providing technical support and maintaining optimal functionality of all workstations. UNIVERSITY PROJECTS Biometrics Attendance System with SMS Notification for Montfort Academy • To accurately record employee or student attendance using biometric and automatically send real-time SMS notifications to designated recipients (such as parents, guardians, or supervisors) confirming check-in or check-out activities. Skills acquired Skilled at analyzing scripts and automation workflows to identify logic errors, understand system behavior, and suggest improvements — even without full programming Game development • Developed a simple game using Visual basic and won 3rd place in “Campus Cyberlympics” competition SKILLS AND QUALIFICATIONS Strong communication skills, Detail-oriented, problem-solving, consistency, timely reporting, eagerness to learn, and technical knowledge, with knowledge about programming languages (Turbo C++, Visual basic, .NET, Python), Web development (HTML), computer literate (MS Word, PDF, Excel, PowerPoint, etc.), and able to read, debug, and analyze code logic for system automation and diagnostics.
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