Shaira May Montero

Technical & IT Skills

Digital banking system operations and troubleshooting

Core banking software and transaction processing

Computer maintenance, software installation, and basic networking

Code logic analysis, script debugging, and workflow diagnostics

Cybersecurity awareness and secure data handling

Programming languages: Python, Turbo C++, Visual Basic, .NET

Web development fundamentals (HTML)

Software tools: MS Office Suite (Word, Excel, PowerPoint), PDF editing

Familiar with GitHub and code versioning basics

🧠 Analytical & Problem-Solving

Identifying system irregularities and coordinating timely resolution with IT teams

Reading and interpreting automation scripts without needing full programming fluency

Suggesting system improvements through logic-based analysis

📊 Operations & Administration

Branch management in a financial services setting

Digital recordkeeping, document management, and compliance reporting

Process optimization and support for tech-driven workflows

Staff training and coordination for digital tools and systems

🤝 Soft Skills & Work Ethic

Strong communication and reporting skills

Detail-oriented, consistent, and results-driven

Adaptable and eager to learn in tech-forward environments

Demonstrated leadership, reliability, and integrity in managerial roles