Shaira Mae
AraƱez
CONTACT
Sta Ana Taytay, Rizal Philippines
Hello! I'm a reliable virtual assistant who loves to
help entrepreneurs manage their businesses while
they manage their personal life.
EXPERIENCE
Customer Service Executive
Carbay | Jan. 2021 - Jan. 2026
Provide customer and e-mail support to New Car
Business clients.
Coordinate with Marketing on customer remarketing
campaigns.
Build and maintain relationships with New Cars Business
clients.
Create and maintain dealer account.
Provide support for Ops team management, reporting
and QA.
Maintain and conduct client and/or dealer training
courses.
Customer Relationship Manager
AYB Singapore | Mar. 2025 - June 2025
Build and maintain strong relationships with clients to ensure
satisfaction and loyalty.
Analyze customer data and interactions to identify trends,
resolve issues, and support growth opportunities.
Collaborate with internal teams to improve services, address
concerns, and enhance the overall customer experience.
Real Estate Assistant
North Carolina Co. | Jan. 2024 to May 2024
Generate leads on the web.
Update real estate CRM software (dealmachine) with
notes on leads.
List and keep up with the information based on the leads.
Engage in taking sending message on the leads.
Preparing and adding data in the database.
Performing other duties as assigned.
Content Developer
Carmudi | Aug. 2018 - Dec. 2020
Creating content using standard HTML
Developing graphics and layouts for product illustrations
for the website.
--
EDUCATION
Bachelor of Science in Information
Technology
University of Rizal System | 2016
EXPERTISE
Freshdesk
Problem-Solving
Computer Literacy
Strong Communication
Odoo
Gamma
WordPress
Canva
eCommerce
REFERENCE
Jose Maria Estandarte
CEO | CXT-
Keilah Jo Dagandan
Vice Principal | GFA-