Shaira Mae Aranez

Shaira Mae Arañez CONTACT Sta Ana Taytay, Rizal Philippines Hello! I'm a reliable virtual assistant who loves to help entrepreneurs manage their businesses while they manage their personal life. EXPERIENCE Customer Service Executive Carbay | Jan. 2021 - Jan. 2026 Provide customer and e-mail support to New Car Business clients. Coordinate with Marketing on customer remarketing campaigns. Build and maintain relationships with New Cars Business clients. Create and maintain dealer account. Provide support for Ops team management, reporting and QA. Maintain and conduct client and/or dealer training courses. Customer Relationship Manager AYB Singapore | Mar. 2025 - June 2025 Build and maintain strong relationships with clients to ensure satisfaction and loyalty. Analyze customer data and interactions to identify trends, resolve issues, and support growth opportunities. Collaborate with internal teams to improve services, address concerns, and enhance the overall customer experience. Real Estate Assistant North Carolina Co. | Jan. 2024 to May 2024 Generate leads on the web. Update real estate CRM software (dealmachine) with notes on leads. List and keep up with the information based on the leads. Engage in taking sending message on the leads. Preparing and adding data in the database. Performing other duties as assigned. Content Developer Carmudi | Aug. 2018 - Dec. 2020 Creating content using standard HTML Developing graphics and layouts for product illustrations for the website. -- EDUCATION Bachelor of Science in Information Technology University of Rizal System | 2016 EXPERTISE Freshdesk Problem-Solving Computer Literacy Strong Communication Odoo Gamma WordPress Canva eCommerce REFERENCE Jose Maria Estandarte CEO | CXT- Keilah Jo Dagandan Vice Principal | GFA-