Shahzad Husain Zubairi

I have extensive background in sales, customer service, data analytics, and pricing, I am confident in my ability to contribute to the success of any organization.

Having analyzed data and transformed it into valuable business insights throughout my career, I am passionate about leveraging my expertise to drive further success.

In my previous roles, I have consistently solved real-world business problems and presented solutions to management, resulting in significant revenue growth and cost savings.

Recently, I have worked as a Substitute Teacher at Dubai American Academy, I successfully implemented lesson plans, ensuring effective classroom management and student engagement. Additionally, as a Visiting Faculty at the Institute of Business Management, I provided high-quality teaching and subject expertise to MBA students, fostering a rewarding learning experience.

In the past, I have proven to be a valuable team player in all the roles I have served. At Malaysia Airlines I served as Sales Manager Pakistan where I developed a strategy to enhance corporate and individual clientele to achieve station revenue targets. At Continental Airlines, I was selected to serve in Airport Finance division as part of the program that identified talented individuals from various operating divisions. Prior to this challenging role, I served in the Market Pricing department for a couple of years as part of a team partially responsible for revenue optimization of the company.

At the start of my career with Continental (now United) I served in the Reservations Division, first as a sales agent and then as a staffing analyst. After achieving one of the top selling spots, I was soon working with elite frequent flyer customers. Later I was promoted to the staffing analyst role. There I researched and worked with large data sets of call volumes, call handling times and available staff to accurately forecast required agents needed. This was at six call centers across the United States.

For more than a decade, I have worked in a variety of international contexts. I have devoted the bulk of my career to understanding and serving the needs of international organizations. Indeed, with my experiences in various industries, a diverse cultural background, skills set and relevant education I would prove to be an asset to any organization.