Shahzad Faisal Shaheen

Dedicated Hotel management professional with more than 15 years’ experience at various levels providing clients with the highest degree of hospitality and customer service by ensuring that facilities meet and exceed expectations. Strong leader possessing outstanding work ethic and integrity, always dedicated to meeting budget and meticulously documenting financials. Manages by leading and showing staff the rewards of pushing past their own expectations to provide the best work possible.

Excellent manager who leads by example and through instilling confidence in staff, leading to higher productivity and better client satisfaction. Skilled in the principles of administration and management in the service industry, including strategic planning, production methods, human resources, and the coordination of people and resources. Excels in sales and marketing, including promoting, and selling. Critical thinker who uses logic and reason to identify and evaluate situations and their alternative solutions. Strong communication skills that allow me to easily determine guest and employee concerns.