Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.
Skill Highlights:
Strong organizational skills, Active listening skills, Seasoned in conflict resolution, Sharp problem solver, Energetic work attitude, Top sales performer, Telephone inquiries specialist, Customer service expert, Telecommunication skills, Opening/closing procedures.
Technical skills:
Creative problem solving, Critical thinking, Customer service, Data collection, Data entry, Documentation, Email, Executive management support, Grammar, Internet research, Letters and Memos,Microsoft Excel,Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Travel Planning, Type 50+WPM, 10-Key, Account Management, Active listening, Calendaring, Client relations, Computer proficiency, Coordination, Typing, Vendor Management, Writing.
I have 4 years experience in telesales, 3 years as customer/technical support specialist, and 2 years as an e-mail support specialist.