Sean Crabtree-,-
Experience
PicDragon: SaaS to get a dental quote with one photo.
Remote from Salt Spring Island, 2017-Present
Co-founder/CEO and Product Manager for picdragon.com
Leading a distributed team in a boot-strapped early stage startup from idea to launch to traction
Recruited team members and facilitated discussions on equity distribution and compensation
Steered the legal agreement process and fostered agreeable terms for all team members
Built business models, personas and product roadmap after co-creating vision and strategy
Conducted initial market research by running ad traffic on social networks to evaluate need
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Salt Spring Centre of Yoga: Programs held in a serene rural setting. Salt Spring Island, Canada, 2017
Project Manager for annual event hosting nearly 300 people
Guided a distributed volunteer team to plan a successful event within a tight two-month lead time
Instituted regular scrums and frequently met with area leaders to ensure weekly goal completion
Introduced online tools and conducted training for efficient communication and goal execution
Managed overall operations during the event and oversaw multiple areas scheduled at once
Conducted post mortem process, analyzed results and presented to Board of Directors
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AirGuest: SaaS for VIP recognition and venue operations.
Remote from Santa Monica, 2016
Product Manager for stealth startup based in Melbourne, Australia
Managed a distributed team in creating an Android app, two web portals and a homepage
Implemented agile management methodologies to introduce a team rhythm of achievement
Developed and introduced a product roadmap after defining vision with founding team
Planned and led major retrospective between founders, investors and development team
Streamlined product functionality resulting in efficient user navigation
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CallFire: SaaS for telecommunications solutions.
Santa Monica,-
Customer Success Manager for callfire.com
Assisted customers with product questions via phone, email or chat
Answered issues escalated to Tier 2, including advanced programming requests
Pioneered an iOS app initiative based on customer feedback, serving as de facto Product Owner
Coded iOS app foundation in Swift, working with senior developer to build prototype using APIs
Co-created volunteer and donation program recognized in 2nd Best Place to Work in L.A. award
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Lunar Logic Polska: SaaS and iPhone app for project management.
Kraków, Poland, 2012-13
Associate Product Manager for kanbanery.com
Conducted product analysis and end-to-end user experience review
Provided customer support, blog articles, feature proposals and business analysis
Researched competitive landscape to strategize product based on current deployment
Led a weekly discussion on company culture, boosting morale and overall transparency
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Service
Salt Spring Centre of Yoga, 2017-Present: Board Intern; Committee Vice Chair
Salt Spring Aikido, 2017-Present: Assistant Instructor for Kids Class (ages 4-11); Black belt test in May
US Navy/Marine Corps,-: Senior Corpsman with NATO Peacekeeping Forces in combat
Education
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Certificate of Mobile Development with Swift for iOS, General Assembly, Santa Monica, 2015
Bachelor of Business Administration in Computer Information Systems (double major)
Communications (minor), Baruch College - City University of New York, New York City, 2010
