Over the past 6 years and 4 SaaS products, I have nearly 4 years serving as Customer Success Manager and 3 years leading in product management.
I’m keen on helping people through myriad issues, but also cognizant of how we may prevent common roadblocks from re-occurring for them and others.
Here are some of my career highlights:
- Serving customers in solving complex Tier 2 problems and advanced requests
- Pioneering product initiatives to resolve long-standing customer pain-points
- Leading the product process in startups from idea to launch to traction
- Developing a personal reputation as a resource on latest technology
- Leading a volunteer team to a successful launch on a tight 2-month timeline
- Initiating and co-developing a company-wide volunteer and donation program
I welcome the chance to explore if this is a right fit for both of us with a short intro call.