Experienced trainer, instructional designer and technical writer with over 26 years combined in scheduling, story-boarding, designing, developing and presenting instructor-led training (ILT) and eLearning using the ADDIE model. Developed instructor-led training in MS Office and eLearning in Captivate and Storyline. Worked in Insurance, Financial, Healthcare and Pharmaceutical industries. Highly proficient in building relationships with subject matter experts (SMEs) and management involved in project completion.