I’m a versatile professional with a strong foundation in quality control, healthcare compliance, and corporate operations. Currently serving as a Quality Control Associate (QCA) in a leading LHCSA agency, I ensure that team workflows align with DOH, LHCSA, and Medicaid standards through accurate auditing, issue tracking, and performance analysis.
🌟 Core Competencies:
✅ Quality Audits & Workflow Optimization
✅ Medicaid, DOH, and LHCSA Compliance
✅ Root-Cause Error Analysis & Resolution
✅ Relationship Management & Client Retention
My background spans across healthcare, customer service, and business operations—giving me a 360° understanding of service delivery, communication, and compliance