I am Saurabh Chandra, a dedicated Tech Support Executive with over three years of experience in offering comprehensive technical assistance. My expertise lies in troubleshooting and resolving a wide range of technical issues, from software installation and configuration to network connectivity and device settings. I pride myself on being a self-motivated and resourceful professional who excels both independently and as part of a team, particularly in remote work environments. My tenure at Eye-Q Vision Pvt. Ltd. as an I.T Executive and V3 Soft Solutions Pvt. Ltd. as a Tech Support Executive has honed my skills in managing IT hardware, coordinating with vendors, and providing exceptional customer service. Currently, I am pursuing a BS Degree in Data Science and AI at the prestigious Indian Institute of Technology (IIT) Madras, with an expected completion in 2025. My certifications in Google Cloud Computing, Internet of Things, IT Management, and more, reflect my commitment to continuous learning and staying at the forefront of technological advancements.